Tax Free process


The shopping experience at The Mall Firenze outlet centre is made even better by its Tax Free service.

Customers residing outside the EU can claim back VAT on their purchases using a simple form that is available from any of the single sales points in the centre for purchases above 155 euros.

Once they have completed their shopping, customers can stop by the TAX FREE LOUNGE at The Mall Firenze outlet centre, to receive their refund.

How does the Tax Free Downtown service work at The Mall Firenze outlet centre:

For an advanced refund of VAT, customers need to provide:

done The Tax Free form provided by the store;
done Passport or ID;
done Credit card (valid for at least 4 months).

You should also know that:

check The maximum refundable amount is € 999.50;
check The refund must be requested no more than 10 days from the date of purchase of the item;
check For early refund of VAT, the customer must leave the EU no more than 7 days* from the date of the refund request.

*14 days for departure from Milano Malpensa & Roma Fiumicino

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